PRIVACY POLICY

1. The Nectar Suites (“we”, “our”, “us”) is committed to protecting the privacy and confidentiality of our users, clients, and visitors. 

This Privacy Policy outlines how we collect, use, and safeguard personal data in accordance
with the Personal Data Protection Act (PDPA) of Singapore.
 

1.1 Data We Collect

• Personal details provided during booking (e.g., name, email, phone number).
• Payment information processed through secure third-party providers.
• Information provided voluntarily for inquiries, feedback, or support.
• Limited CCTV recordings for security purposes.

1.2 Use of Data 

• To process room bookings and manage User accounts.
• To communicate regarding bookings, updates, or promotions.
• To improve our services and ensure the safety of the Premises.
• To comply with legal obligations when required.

1.3 Data Protection 

• Personal data is stored securely and only accessible by authorized personnel.
• We use reasonable security measures to protect against unauthorized access, alteration, or disclosure.
• Payment data is processed via secure third-party payment gateways; we do not store credit card details.

1.4 Data Sharing  

• We do not sell or rent personal data to third parties.
• Data may be shared with trusted service providers (e.g., payment processors, IT support) strictly for business purposes.
• We may disclose data if required by law or government authorities.

1.5 Data Retention  

• Personal data is retained only as long as necessary for business and legal purposes.
• Users may request access, correction, or deletion of their personal data by contacting us at hello@thenectarsuites.sg.

1.6 Updates to Policy 

• We may update this Privacy Policy from time to time. Updates will be published on our website, and continued use of our services constitutes acceptance of the revised policy.

Effective Date : 31 Aug 2025